Customer relationship management (CRM) and the financial performance of small and medium enterprises in dynamic environment: An investigation in Vietnamese tourism industry
Ngo Vu MinhKniha
Citace v seznamu literatury:
NGO, Vu Minh. Customer relationship management (CRM) and the financial performance of small and medium enterprises in dynamic environment: An investigation in Vietnamese tourism industry. Zlín: Univerzita Tomáše Bati ve Zlíně, 2018. ISBN 978-80-7454-750-8. Dostupné také z: https://digilib.k.utb.cz/handle/10563/42643.