Conversational UX design
Moore Robert J., Arar RaphaelKniha
Citace v seznamu literatury:
MOORE, Robert J. a ARAR, Raphael. Conversational UX design: a practitioner's guide to the natural conversation framework. ACM books. [New York, New York]: Association for Computing Machinery, [2019]. Dostupné z: https://doi.org/9781450363044.