Communication skills for effective management
Hargie Owen, Dickson David, Tourish DennisKniha
Citace v seznamu literatury:
HARGIE, Owen; DICKSON, David a TOURISH, Dennis. Communication skills for effective management. New York: Palgrave Macmillan, 2004. ISBN 0333965752. Dostupné také z: http://www.loc.gov/catdir/toc/hol051/2003062245.html.