The reengineering revolution
Hammer Michael, Stanton Steven A.Kniha
Citace v seznamu literatury:
HAMMER, Michael a STANTON, Steven A. The reengineering revolution: a handbook. New York, N.Y.: HarperBusiness, c1995. ISBN 0887307361. Dostupné také z: http://www.loc.gov/catdir/description/hc041/95000073.html.