The effective public manager
Cohen Steven, Eimicke William B., Heikkila TanyaKniha
Citace v seznamu literatury:
COHEN, Steven; EIMICKE, William B. a HEIKKILA, Tanya. The effective public manager: achieving success in a changing government. 4th ed. San Francisco: Jossey-Bass, c2008. ISBN 9780470282441. Dostupné také z: http://www.loc.gov/catdir/toc/ecip0821/2008027382.html.