The big book of six sigma training games
Chen Chris W., Roth HadleyKniha
Citace v seznamu literatury:
CHEN, Chris W. a ROTH, Hadley. The big book of six sigma training games: proven ways to teach basic DMAIC principles and quality improvement tools. New York: McGraw-Hill, c2005. ISBN 0071443851. Dostupné také z: http://www.loc.gov/catdir/toc/fy0713/2005297174.html.