The ultimate Six Sigma
Bhote Keki R.Kniha
Citace v seznamu literatury:
BHOTE, Keki R. The ultimate Six Sigma: beyond quality excellence to total business excellence. New York: AMACOM/American Management Association, ©2002. ISBN 9780814406779. Dostupné také z: https://proxy.k.utb.cz/login?url=http://app.knovel.com/hotlink/toc/id:kpUSSBQET5/ultimate_six_sigma__beyond_quality_excellence_to_total_business_excellence.