Love your patients!
Diering Scott LouisKniha
Citace v seznamu literatury:
DIERING, Scott Louis. Love your patients!: improving patient satisfaction with essential behaviors that enrich the lives of patients and profesionals. Nevada City: Blue Dolphin Publishing, [2004]. ISBN 1577331419. Dostupné také z: http://www.loc.gov/catdir/toc/ecip0416/2004007015.html.