Likeable social media
Kerpen Dave, Greenbaum Michelle, Berk RobertKniha
Citace v seznamu literatury:
KERPEN, Dave; GREENBAUM, Michelle a BERK, Robert. Likeable social media: how to delight your customers, create and irresistible brand, and be generally amazing on all social networks that matter. Revised and expanded third edition. New York: McGraw Hill Education, [2019]. ISBN 9781260453287.