Writing that works
Roman Kenneth, Raphaelson JoelKniha
Citace v seznamu literatury:
ROMAN, Kenneth a RAPHAELSON, Joel. Writing that works: how to communicate effectively in business : e-mail, letter, memos, presentations, plans, reports, proposals, resumes, speeches. Third edition. New York: HarperResource, [2000]. ISBN 978-0-06-095643-1.